Search Engine Help

Need Help Searching?

If you’re having trouble searching with our search system at or need help finding a particular track, simply click on the “Music Concierge” button in the top right corner of the Search Engine and a live agent will help you.

Quick Search Help

Use quotation marks to refine your searches. Example: Type in “You mean the world to me” in quotations and it will search tracks that have that phrase in the description.

Use the “Lock” button to the left of the search bar to refine your searches. Example: Type in “Rock” and after all results show up, click the “Lock” button to the left of the search bar to lock that search. Then, you can type in whatever you’d like in the search bar, and it will only search out of that original Rock search.

Use keyword AND to refine your searches. Example: Piano AND Violins will search all tracks that have Piano and Violins in the track description.

Use an *(asterisk) as a wildcard character. Example: A search for “patriot” will search any word that begins with “patriot”, such as patriotic and patriotism.

Use keyword OR to refine your searches Example: “Orchestral OR Dramatic” will search all tracks that have either Orchestral or Dramatic in the description.

Use keyword NOT to refine your searches. Example: “Classical NOT Piano” will search all classical tracks that do not have Piano in them.


Q: How do I change my password? A: Click on the Profile link in the top right corner. Here you will be able to update your password and other person contact information.

Q: How do I change the number of search results that appear to me?
A: Click on the Profile link in the top right corner. Under “Search Preferences” section, you can set the number of Results per Page.

Q: How do I create a Playlist?
A: Click on the folder+ icon in the project panel. Name the playlist what you want. Now, you can drag-and-drop tracks into your playlist or simply click your playlist to select it. Then click on the (+) icon next to the track you want to add to your Playlist.

Q: How do I share a Playlist with someone?
A: There are a few different ways to share a Playlist with someone. To share a playlist with anyone, simply move your mouse over your Playlist and click on the gear icon that appears to the right of your playlist. Choose “Create One Page” to open the Playlist within its own webpage. This webpage will have a unique URL that you can share via email to someone. Another way is to highlight the Playlist you want, and click on the Email button on the top of the Project panel to email the page to someone.

For any further questions, please give us a call at (626) 304-1698 or click on the Music Concierge button on the top right hand side of the screen to speak to someone immediately.

Search Engine Browser Compatibility

Below is a list of browsers that work best with our Search Engine. We’ve also included links to download them if need be.


Firefox 43.0.4

Chrome  Version 47.0.2526.106 m

Internet Explorer 11+

Safari 5.1.7

Mac OSX 10.9 +

Firefox 43.0.2

Chrome 47.0.2526.106 m (64 bit)

Note: Safari 7.1.6 (for OS X 10.9) and 6.2.6 (for OS X 10.8) are also available, but only through Software Update in App Version8.0.6: Note: Most recent release available only within OS X 10.10 Yosemite update.

Internet Explorer
This browser is not available on Mac.